Frequently Asked Questions

Are your seasoned logs dry?

All of our seasoned logs have been stored undercover for a minimum of 12 months to dry out. They typically average under 20% moisture content, perfect for on any open fire or log burner.

Which are better for burning - Softwood or Hardwood Logs?

Generally speaking hardwood logs (for example Ash, Oak, Silver Birch) will be much more dense than softwood logs and therefore they burn hotter.  You therefore need fewer hardwood logs to produce the same heat output and because they take longer to burn.

What are Kiln Dried Logs?

These are logs that have been artificially dried down to a moisture content of below 15%. Kiln dried logs burn hotter than seasoned logs, less energy is used to burn off residual moisture and therefore more energy converts to heat. 

What happens if I burn unseasoned logs?

If you burn unseasoned logs on either your open fire or closed appliance there is a danger that the steam given off from the logs will carry sap and tar up your chimney or flue where it condenses and sticks to the sides. Over a period of time this can build up, and in the worst cases can lead to a chimney fire. To prevent this, only burn seasoned logs below 25% moisture, and make sure that you have your chimney swept at least once a year.

When do you deliver if we order online?

Once we have received your order, we will contact you to arrange delivery. We aim to make all of our deliveries within 1-3 working days.

Do you deliver outside of your area?

We try to stay as local as possible, but if you are just out of the area we can sometimes make an exception. Please give us a ring on 01258 881660.

Do you charge a deposit on the Bulk Bag?

No we don’t charge a deposit. We operate a save and swap scheme. Please keep the bulk bag for us to collect when we deliver your next order.

Testimonials

Testimonials

I wanted to drop you a line to say how happy I am with the logs you supplied us with. I will definitely be buying again from you & am recommending you to all our friends & neighbours.

M Phillips, Maiden Newton
Testimonials

Delivery Checker

We offer free delivery within an approximate 20km radius of our base in Ansty, Dorset.  Our map is for guidance, you can check whether we deliver to your home using our postcode checker.  If your address falls outside of our area, please phone us for delivery costs.

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